Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of the website usmroyal.com and the services provided by USMROYAL. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Company Information

Company Name: USMROYAL
Legal Form: EURL
Legal Representative: DORENT GAUTHIER JAMES FRANCK ROBERT
Share Capital: €1,000
Registered Address: 25 RUE DE BUCI, 75006 PARIS, France
Email: [email protected]

3. Services

USMROYAL provides digital marketing services and software solutions (SaaS), including but not limited to:

Marketing strategy and consulting
Email marketing and CRM tools
Automation solutions
Performance optimization tools

We reserve the right to modify or discontinue any service at any time without prior notice.

4. User Responsibilities

By using our services, you agree:

To provide accurate and truthful information
Not to use the platform for unlawful, fraudulent, or abusive purposes
Not to attempt to disrupt or interfere with the platform’s functionality

Any violation may result in account suspension or termination.

5. Account & Access

Some features may require account creation. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account.

USMROYAL is not liable for unauthorized access resulting from user negligence.

6. Payments

All services are provided on a paid basis unless stated otherwise.

Prices are displayed on the website
Payments must be completed before service activation
USMROYAL reserves the right to change pricing at any time

7. Refund and Cancellation Policy

At USMROYAL, we are committed to providing a transparent and customer-friendly experience. We offer digital software services and one-time purchase packages.

Refund Eligibility: Customers may request a refund within 14 days of the purchase date.
How to Request a Refund: Refund requests must be submitted to [email protected] and should include the order reference and relevant purchase details.
Review Process: All refund requests are reviewed individually by our support team to ensure a fair and reasonable resolution.
Approved Refunds: If a refund request is approved, the refunded amount will be returned to the original payment method used for the purchase.
Processing Time: Refunds are typically processed within 5 to 10 business days. The exact timeframe may vary depending on the customer's bank or payment provider.
Cancellation Policy: USMROYAL does not offer recurring subscriptions, automatic renewals, or recurring billing. All purchases are one-time payments. Access to the purchased package remains active for the selected service period and may only be extended through a new manual purchase.

Refund requests may be denied in cases involving fraud, abuse, unauthorized account activity, chargeback attempts, violations of our Terms of Service, or misuse of the platform.

We encourage customers to contact our support team before initiating a dispute with their payment provider so that we can work together to resolve any issue quickly and fairly.

This policy is intended to provide a fair, transparent, and secure experience for all customers and is governed by applicable consumer protection laws.

8. Limitation of Liability

USMROYAL shall not be held liable for indirect or consequential damages, including loss of data, revenue, or business opportunities.

Services are provided “as is” without guarantees of specific outcomes.

9. Intellectual Property

All content on the website (text, design, branding, software) is the property of USMROYAL.

Users may not copy, reproduce, or distribute content without permission
Users may not reverse-engineer or exploit the platform

10. Data Protection

We collect and process personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information.

11. Suspension & Termination

We reserve the right to suspend or terminate access to our services without notice in case of misuse or violation of these Terms.

12. Changes to Terms

These Terms may be updated at any time. Continued use of the website implies acceptance of any modifications.

13. Governing Law

These Terms are governed by the laws of France. Any dispute shall be subject to the jurisdiction of the competent courts of France.

14. Contact

Email: [email protected]
Address: 25 RUE DE BUCI, 75006 PARIS, France